This Privacy Policy outlines how we collect, use, store, and safeguard user data in accordance with applicable laws and industry standards.
1. Information Collection & Use
We may collect personal information such as name, contact details, address, medical requirements, caregiver preferences, and payment-related information for the purpose of providing healthcare, eldercare, home care, medical equipment rental, consultation, and related support services. All information collected is used strictly for service delivery, customer support, internal operations, and improving user experience.
2. Data Security
EldMaite implements appropriate technical, administrative, and organizational security measures to protect personal data against unauthorized access, misuse, disclosure, alteration, or destruction. Access to sensitive information is restricted only to authorized personnel and service partners on a need-to-know basis.
3. Information Sharing
We do not sell, trade, or rent personal information to third parties. Information may be shared with healthcare professionals, caregivers, hospitals, diagnostic partners, payment gateways, or government authorities only when necessary for service fulfillment, legal compliance, emergency medical support, or as required under applicable laws.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to enhance website functionality and improve user experience. Users may choose to disable cookies through their browser settings; however, certain website features may not function properly as a result.
5. Consent and Risks
By accessing or using our website and services, users consent to the collection and use of information in accordance with this Privacy Policy. Users also acknowledge that electronic communication, while secured to reasonable standards, may carry inherent internet-related risks.
6. Policy Updates
EldMaite reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes shall become effective immediately upon being published on the website.
7. Contact Us
For privacy-related concerns, users may contact us through the official contact details available on the EldMaite Website.